PRIVACY POLICY
SAS Conciergerie Montpellier Plages and Appart’Hôtel Evasion, whose registered office is located at 18 Rue des Muscadels, Lattes (34970), places great importance on protecting and respecting your privacy. This policy aims to inform you, in accordance with Regulation No. 2016-679 of 27 April 2016 regarding the protection of individuals with regard to the processing of personal data (the “Regulation”), of our practices concerning the collection, use, and sharing of the information you provide through our websites www.conciergeriemontpellierplages.com and www.apparthotelevasion.com.
1. What data do we collect?
We collect: Contact information (name, first name, phone, email) via our forms. Transaction data related to your payments. Browsing data (IP, browser, language, connection date and time). Data made public on reservation platforms or our websites. [If applicable] Data from your social media connections.
2. Why do we collect your data?
Your data is used to: Manage our business relationships (reservations, quotes, invoices, after-sales service). Improve our services. Comply with our legal and regulatory obligations. Some data is necessary for processing your request (indicated by an asterisk).
3. Who receives your data?
Our authorized internal staff. Our technical partners and service providers (housekeeping, maintenance, reservation platforms: Airbnb, Booking, Abritel, etc.). Public authorities where legally required.
4. How long do we keep your data?
Throughout the contractual relationship. Then archived for 5 years (unless otherwise required). Data is then deleted or anonymized.
5. Where is your data stored and transferred?
Your data may be transferred outside the European Union under appropriate protection: Adequacy decisions, Standard Contractual Clauses, Or other recognized guarantees. For more information: contact@conciergeriemontpellierplages.com.
6. How do we protect your data?
Strict technical and organizational measures. Staff awareness on data protection. Confidentiality of your access credentials is recommended.
7. What are your rights?
You have the following rights:
To exercise your rights:
📧 contact@conciergeriemontpellierplages.com
📬 18 Rue des Muscadels, 34970 Lattes.
8. Policy modifications
We may update this policy to comply with regulations or changes to our services. You will be informed of any significant changes.
9. Acceptance of the policy
By confirming your reservation, you acknowledge that you have read this privacy policy and expressly accept the processing of your personal data by SAS Conciergerie Montpellier Plages - Appart’Hôtel Evasion. The full policy can be consulted at any time at the bottom of our websites conciergeriemontpellierplages.com and apparthotelevasion.com.
ℹ️ To view the full privacy policy, please request it by email at contact@conciergeriemontpellierplages.com.
📄 Updated version: 28 April 2025
